When someone you care about is struggling with their mental health, it can be hard to know what to do or say, and how to support them. You want to help — but fear saying the wrong thing or making it worse.
At Spencer Mental Healthcare, we often work with families, partners, and friends who are looking for ways to support their loved ones with compassion and confidence. Whether they’re dealing with anxiety, depression, trauma, or another mental health concern, your support can make a real difference in their recovery journey.
Here’s how you can Support Your Loved One
1. Listen Without Judgement
Sometimes the most powerful thing you can do is simply listen. Allow your loved one to express themselves without trying to fix, minimise, or offer advice straight away.
Use supportive phrases like:
- “I’m here for you.”
- “That sounds really tough.”
- “You’re not alone.”
Avoid saying things like “Just snap out of it” or “Others have it worse,” as these can invalidate their experience.
2. Educate Yourself About Mental Health
Learning more about what your loved one is experiencing can help you better understand their behaviours and emotions, allowing you to better support your loved one.
Read up on:
- Common mental health conditions (like anxiety, depression, PTSD)
- Therapy options
- Crisis support services in Australia
Knowledge reduces stigma — and helps you respond with empathy rather than fear.
3. Encourage Professional Help (Gently)
It’s important to support your loved one in seeking help, but try not to pressure them. You can say:
- “Have you thought about talking to a psychologist?”
- “I can help you make an appointment if you’re ready.”
Let them know that speaking with a clinical psychologist is a safe, confidential step toward feeling better.
If they’re not ready, just keep the door open and remind them that help is available when they are.
4. Check In Regularly
Consistent check-ins — even just a short message or phone call — show your loved one that you care. Let them know you’re thinking of them, without expecting them to “be okay.”
Even simple messages like:
- “Thinking of you today.”
- “No pressure to reply, but I’m here if you need anything.”
can go a long way.
5. Take Care of Yourself Too
Supporting someone else can be emotionally taxing. It’s essential to set healthy boundaries and look after your own mental wellbeing.
You might also consider seeing a psychologist yourself, especially if you’re struggling with stress, anxiety, or burnout as a result of supporting others.
6. Know When to Seek Immediate Help
If your loved one is at risk of harming themselves or someone else, seek professional help immediately by contacting:
- Lifeline Australia: 13 11 14
- Mental Health Line (NSW): 1800 011 511
- Emergency services: 000
You Don’t Have to Do It Alone
Supporting someone with mental health challenges can be difficult — but you don’t have to navigate it alone. At Spencer Mental Healthcare, our psychologists offer therapy and guidance for both individuals and families.
If someone you love is struggling, or if you need support yourself, we’re here to help.
Click here to book a confidential appointment with one of our psychologists today.